Refund Policy

Effective Date: 20/4/20

At Zee’s Love In A Jar, your satisfaction is our priority. If something isn’t right with your order, we’re here to help.

Returns

We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be:

• In the same condition as received (unworn/unused)
• With original tags and packaging
• Accompanied by proof of purchase or a receipt

To initiate a return, please email us at zeesloveinajar@gmail.com. Once your return is approved, we’ll provide a return shipping label and instructions on how to send your item back.

Please do not send items back without prior authorization—they will not be accepted.

Returns should be sent to:
866 Bourke St, Waterloo NSW 2017

For any questions, feel free to reach out to zeesloveinajar@gmail.com.

Damaged or Incorrect Items

Please inspect your order upon delivery. If it’s damaged, defective, or if you received the wrong item, contact us immediately so we can make it right.

Exchanges

Need something else instead? The quickest way is to return your original item and place a new order once your return is accepted.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.
If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to post the refund.

If more than 15 business days have passed since we approved your return and you haven’t received your refund, please contact us at zeesloveinajar@gmail.com.